At The Balanced Exchange, we want you to feel comfortable trying new sustainable products without worry. Because of this, we offer a 100% thirty day return policy on any products in our store. Simply bring back your receipt and we'll give you a full refund? Misplaced your receipt? We'd be happy to provide you with store credit for you to try something that better fits your lifestyle.
If you purchased a bulk item, bring in the product you didn't use up and we'll tare it and refund you whatever amount you chose not to keep. So what's there to lose? Check out some of our fabulous low-waste or zero-waste options and you might find your new favorite sustainable product!
Privacy & Safety
We take privacy and security very seriously because what matters to you matters to us. We never share your personal information with anyone else, and ensure that all payments are safe and secure. If you have any questions, feel free to contact us.
- Credit / Debit Cards