Please note that due to Covid-19, doorstep delivery is the only service we are operating at this time! To get started, click here to submit our delivery form to get started!
Doorstep deliveries are available to central Denver zip codes 80205, 80206, 80207, and 80220 for a $5 delivery fee plus $1.50 deposit for each jar for refills used. Deposits are placed with each initial order of a new product and stay on-file with us until you schedule a return of that container without re-purchasing the same product. Refills are available in standard mason jar sizes (although another pre-loved jar may be used) ranging from 2 oz to 32 oz depending on product and availability. Empty refill containers can be scheduled for pick up either by themselves via email (hello@thebalancedexchange) or exchanged with the next delivery.
In light of the current COVID-19 concerns, these will be no-contact deliveries. This means while we are packing and delivering, we will wear gloves that are washed daily and coated in sanitizing mist in between packings. An email notification will be sent as soon as the drop-off is complete, along with a photo of where we left your products. Have any questions? Email us right back!
Refer neighbors for a 10% credit! The more deliveries we have in close proximity, the more efficient our system becomes and reduces the system's carbon footprint!
Want to be notified when we start serving your area? Send us an email here.
We love customer feedback! Please let us know how we are doing and how we can improve our beta-testing delivery service! Give us a shout at firstname.lastname@example.org.